Terms of Service

1. Acceptance of Terms & Eligibility

By registering for an account, generating API keys, depositing funds, or accessing any service, endpoint, or software provided by RouteLM ("we", "us", "our", or "RouteLM"), you ("User", "Client", or "You") agree to be legally bound by these Terms of Service ("Terms").

You represent and warrant that you are at least 18 years of age (or the legal age of majority in your jurisdiction) and possess the legal authority to enter into this binding agreement. If you are accessing RouteLM on behalf of a company or legal entity, you confirm that you have full authorization to bind that organization to these Terms.

2. Description of Service & Infrastructure

RouteLM operates a high-performance AI API gateway infrastructure that provides OpenAI and Anthropic-compatible HTTP endpoints. The service enables clients to send inference requests, manage API keys, track completion costs, and utilize high-availability model routing.

While RouteLM strives for continuous availability and ultra-low latency, the service is provided on an "AS IS" and "AS AVAILABLE" basis. Scheduled maintenance, emergency security patches, cloud server network events, or provider infrastructure interruptions may occur without prior notice.

3. Account Registration & Credential Security

To use RouteLM, you must create an account by providing a valid email address and secure password. You are solely responsible for all activities occurring under your account and for maintaining the confidentiality of your login credentials and API keys.

• API Key Security: All API keys generated via the dashboard grant direct access to your credit balance. You must store API keys securely and never commit them to public code repositories or client-side applications.
• Account Verification: Signups require email verification and human verification controls. RouteLM maintains security verification logs to protect system integrity and prevent unauthorized multi-account creation.
• Unauthorized Access: You must notify us immediately at [email protected] if you suspect any unauthorized access to your account or API keys.

4. Billing, Pay-As-You-Go Top-Ups & Refund Policy

RouteLM operates primarily on a Pay-As-You-Go balance top-up model. All transactions and token costs are denominated in United States Dollars (USD).

5. Free Tier & Anti-Abuse Rules

Eligible accounts receive 50,000 free tokens per month. Free tier usage is intended strictly for developer evaluation and small-scale testing.

Free tier eligibility is limited to one account per human user or organization. Creating multiple accounts, utilizing disposable email domains, employing proxy networks to bypass Turnstile CAPTCHA, or abusing free credits is strictly prohibited and will result in immediate termination of all associated accounts.

6. Strict Prohibition on Reselling & Redistribution

7. Acceptable Use & Content Policy

You agree to use RouteLM in full compliance with all applicable local, national, and international laws. You strictly agree NOT to use RouteLM to:

• Generate, transmit, or distribute malware, ransomware, phishing schemes, or unauthorized exploitation material.
• Perform denial-of-service (DoS) attacks, automated scraping, or attempt to reverse-engineer RouteLM software.
• Intentionally bypass or attempt to manipulate system rate limits (60 Requests/Min for Free Tier, 180 Requests/Min for Paid Tier).
• Engage in illegal, fraudulent, harassing, or deceptive activities.

8. Account Review, Suspension & Termination

To ensure system integrity and prevent unauthorized activity, RouteLM maintains risk monitoring and security account controls:

• Account Review: Accounts flagged for unusual activity or security verification may be temporarily restricted while under administrative review.
• Suspension & Termination: Accounts that violate these Terms, engage in fraud, or attempt to compromise platform security are subject to temporary suspension or permanent termination. Accounts terminated for Terms violations forfeit any remaining balance.

9. Intellectual Property & Content Ownership

RouteLM and its licensors retain all intellectual property rights, trademarks, software code, UI design, and documentation. Subject to compliance with these Terms, you retain ownership of all prompt text submitted and model outputs generated through your valid API requests.

10. Limitation of Liability & Indemnification

To the maximum extent permitted by law, RouteLM, its operators, officers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill.

In no event shall RouteLM's aggregate liability for all claims exceeding the total amount paid by you to RouteLM in the twelve (12) months preceding the incident.